- Infobird, a leading software-as-a-service (SaaS) provider of AI powered customer engagement solutions in China, is one of the few companies in China that has built a customer engagement SaaS on a cloud-native architecture, and has remained consistent with innovation and offering unique customer engagement solutions
- The company’s products and services ride on the backbone of their self-developed, cloud-computing structure, robotic-process-automation (“RPA”) machine learning, patented Voice over Internet Protocol (“VoIP”), no-code development platform, and other powerful technologies.
- Infobird is also pioneering a new product that is differentiated from standard private domain traffic tools, allowing enterprises with a large customer base to cost-effectively personalize and automate their services
Infobird (NASDAQ: IFBD) has consistently innovated and offered unique customer-engagement solutions. The company has made a name for itself by leveraging proprietary next-generation technology, a product of years of research and development (“R&D”). This has allowed it to stamp its position as a leader in the Software-as-a-Service (“SaaS”) industry, particularly in the Chinese market.
Infobird has been known to help companies manage the complete customer journey, starting from pre-sales activities to post-sale customer support. All this has ridden on the backbone of a self-developed, cloud-computing structure, robotic-process-automation (“RPA”) machine learning, patented Voice over Internet Protocol (“VoIP”), no-code development platform and many other such technologies (https://ibn.fm/uF6Th).
Incremental improvements and developments over the years have rendered Infobird a pioneer in the industry and a trailblazer in what its technology can do from a customer relationship management (“CRM”) standpoint.
Infobird is one of the very few companies in China to have built, from scratch, a customer engagement SaaS on a cloud-native architecture. A resource-intensive project in its development translates to cost-savings for clients who can scale their operations affordably and effectively without sacrificing on security or stability.
This, in addition to Infobird’s no-code development, place it in a league of its own while also offering it an opportunity to further develop new SaaS with pre-programmed microservices at a significantly low cost and with quick reactions to new market opportunities.
It is projected that the CRM market will be valued at $96.39 billion by 2027, up from $41.93 billion in 2019. Infobird plans to capitalize on this growth and play a central role in the industry’s growth. Recent client acquisitions such as SaSa, a Hong Kong beauty retailer, Zu Li Jian, a leading footwear brand in China, and a top fintech enterprise in China are all strong indications of a company positioning itself for the growth to come.
Infobird is also pioneering a new product that is differentiated from standard private domain traffic tools. It is achieving this through the integration of RPA analysis and Artificial Intelligence (“AI”), thereby allowing enterprises with a large customer base to personalize and automate their services while reducing their operational costs and improving efficiency.
Infobird’s customer-engagement solutions are unlike any other in the market today. The company is constantly pushing the envelope with innovation and technology, further reinforcing its title as a company of firsts and also as the undisputed industry leader.
For more information, visit the company’s website at www.Infobird.com/en/index.
NOTE TO INVESTORS: The latest news and updates relating to IFBD are available in the company’s newsroom at https://ibn.fm/IFBD
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